Travel industry expert rises beyond the call of duty

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For Geoffrey Salatan, who is the Philippine Support Desk Manager  of Airlink International based in Dubai,  it is a given fact that once you live abroad, you live a fast phase life. 

The story of this Filipino achiever who hails from Mayantoc, Tarlac is nothing different from the rest, but what he’s grateful about is that, he feels at home as his family is with him.

“My typical day starts and ends with a call from passengers.  I make it a point that I attend to all my calls as far as I could.”

Despite his stature, Geoffrey Salatan is reachable. This endears him to his fellow expats. He has been in Dubai with Airlink International since March 2006. He started as a Business Travel Consultant and got promoted as Philippine Support Desk Manager in June 2013.

As the Filipino community in UAE grew tremendously, this led him to decide in March 2012 to do a 360 degrees shift of business, from corporate into retail. “It took guts and courage for me to be bold and try what other consultants haven’t focused on.”

As Philippine Support Desk Manager, the new responsibilities bestowed on him are not simply about accumulating substantial figures for the company.  “I am honored to have taken the lead for Airlink to get involved with Filipino activities after so many years.”

One of the many good things, he has done beyond duty is to assist a victim of human trafficking to be deputed back to Philippines through coordination with the Philippine Consulate. “The stories I heard from my passengers on how they worked so hard to uplift the welfare of their loved ones back home, moved me.  Their trust, loyalty and confidence inspired me to help out in my own little ways.”

What he likes with his job? “That good feeling you have inside, knowing you have done something right for somebody you totally don’t know. A simple smile and gesture from a passenger everywhere I go is priceless. I always consider the welfare of my passengers so I’m giving them the cheapest and most reasonable fares available I could offer. Every single penny really counts!”

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IMG_3984THE BLOGGER. Ulysses Espartero is a journalist, speechwriter and publicist who traces his roots from two Philippine jewels – Laguna and Antique.  While in Dubai, he enjoyed his expat life documenting the struggles and victories of migrant workers in the Gulf Cooperation Council states. In 2014, he released Precious Gems in a Desert of Gold, the first and only coffee table book about Filipino achievers in the United Arab Emirates. Connect with him on facebook.

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2 thoughts on “Travel industry expert rises beyond the call of duty

  1. I couldn’t agree more. I am a living testimony as to how Mr Geoff amazingly handles every enquiry you throw at him relative to travels. He is indeed very helpful and supportive of the Filipino community in Dubai (or maybe in the whole UAE) worthy of his position as Phillipine Support Desk Manager. He may actually deserve more. He may not know me perosonally but i apreciate and admire the way he does things to help Filipinos in his own way. Praises to this young ambassador of goodwill!

    Liked by 1 person

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